Privacy policy
FerryFetch provides ferry status, saved sailings, alerts, and travel history. This policy explains the personal information used to provide those features.
Information we collect
- Account details, such as your email address and account identifier.
- Waitlist email addresses and their confirmation status.
- Saved sailings, alert preferences, and Ferry Passport activity.
- Push-notification tokens and basic device and app-version information.
- Crash reports, performance data, and information you send to support.
- Basic web request logs used for reliability and security.
Public vessel and schedule data is not personal information about you.
How we use information
We use this information to operate and sync FerryFetch, deliver requested alerts, provide support, prevent abuse, diagnose failures, and improve the service. We do not sell personal information or use it for cross-app advertising.
Service providers
We use service providers for authentication, hosting and databases, push delivery, email, and error monitoring. They process information only to provide those services to FerryFetch and are subject to their own security and privacy obligations.
Retention and security
Account data is retained while your account is active and removed after a valid deletion request, except where limited retention is required for security, legal obligations, or backups. We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.
Your choices
You can change alerts in the app, disable notifications in device settings, or request account deletion from the account deletion page.
Children and changes
FerryFetch is not directed to children under 13. We may update this policy as the service changes and will publish the new effective date here.
Contact
Privacy questions can be sent to [email protected].